Privacy Policy

Sajdha Research is committed to safeguarding the privacy and personal data of patients, visitors, and users of our website. This Privacy Policy explains how we collect, use, store, disclose, and protect your information in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Personal Identification Information
  • Full Name
  • Mobile Number
  • Email Address
• Medical and Appointment Information
  • Symptoms or concerns submitted via forms
  • Appointment date, time, and doctor assigned
  • Patient queue status
• Login Credentials
  • Mobile number or email (used for login)
  • Encrypted password
• Usage Data
  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and actions taken on the site
• Communication Data
  • SMS messages sent (e.g., appointment confirmations, queue links)
  • Contact responses or feedback submitted

2. How We Use Your Information

• To schedule and manage medical appointments
• To display real-time patient queue information
• To send you important notifications via SMS or email
• To manage user accounts and login authentication
• To respond to inquiries and feedback
• To ensure the security and integrity of our services
• To comply with legal, regulatory, or healthcare obligations

3. How We Store and Protect Your Data

• Secure, access-controlled data storage
• Passwords stored using cryptographic hashing
• Encrypted communication (e.g., HTTPS)
• Restricted access for authorized personnel only
• Activity logs and monitoring for unauthorized access

4. Data Sharing and Disclosure

With your explicit consent:

• With authorized service providers under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect public health or patient safety in urgent situations

5. Data Retention

We retain your personal data as long as necessary for:

• Providing medical and operational services
• Legal or regulatory compliance
• Resolving disputes and ensuring patient safety

After the retention period, your data is securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access a copy of your personal data
• Correct inaccurate or outdated information
• Request deletion of your personal data, subject to legal limits
• Withdraw consent for optional data use
• File a complaint with the Data Protection Board of India

To exercise these rights, please contact us at: sajdharesearch@gmail.com

7. Cookies and Tracking

Our website uses limited cookies to improve functionality and enhance user experience. You can disable cookies through your browser settings. We do not use cookies for advertising or tracking across third-party websites.

8. Email-Based Third-Party Login

If you choose to sign in using a third-party email provider (such as Google, Microsoft, or others), we may access limited profile information from your account with your explicit consent. This may include: Full name, Email address, Profile picture (if available), We do not access your email content, contacts, calendar, or any unrelated data. This information is used solely to authenticate your identity, create or manage your user account, and enhance your user experience. You may revoke access or unlink your account at any time through your third-party account settings.

9. Third-Party Links

We are not responsible for the privacy practices of external websites. Please review their privacy policies before sharing information.

10. Changes to This Policy

We may update this Privacy Policy. The most recent version will always be posted here with the updated "Effective Date."

11. Contact Us

Sajdha Research
Email: sajdharesearch@gmail.com
Address: 184 Paraspar Nagar, Groud Floor, Annapurna,
Indore, Madhya Pradesh, 452009